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General rules

Ordering and payment
When booking a hotel room via online booking, in general, the full amount is payable on booking.
Please note: The minimum age of tenants is 18 years. When booking more than 60 days prior to arrival and / or booking long-term stays, group travelers’ stays and the like, a shorter payment period with payment can be obtained by contacting Skagen Harbor Hotel (info@skagenharbourhotel.dk / telephone + (45) 9844 6716) 14 days prior to arrival.

Cancellation
The booking can be canceled up to the day before arrival for a bank and administration fee of DKK 100, – per. room.

In the event of cancellation, the prepaid amount will be refunded deducted the above fee.

Cancellation insurance
When booking a stay, cancellation protection can be taken out.
The cancellation protection means that the prepaid amount, without deduction of fee, is refunded in the event of cancellation or cancellation of the stay due to acute illness, accident or death affecting the tenant or his next of kin. Cancellation protection costs 5% of the booking amount and must be booked and paid at the same time as booking the stay. Cancellation / cancellation of stay must be duly documented at the request of the hotel.

Force majeure
Force majeure In case of force majeure, the reservation can be canceled by both guest and hotel.

Pets
We welcome pets in room specificly suited for pets in the front of the hotel.

Arrival and departure
Arrival from 14:00 to 18:00 or as specifically agreed upon.
Departure no later than 11:00.

Complaints
Any complaints should be made immediately at the hotel reception.

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